JAMF/MAC Administrator

Location: Mumbai

Experience: 5 years to 10years

Interview Mode: Online Drive

Interview Date: 4-Jan-25 (Wednesday)

Interview Time: 10: 00 AM to 4: 00 PM

Must Have:

5+ years IT industry experience and 3-5 years of relevant experience from specified domain,
Expertise in Mac OSX troubleshooting
Expertise in management of iOS devices
Should have working knowledge of JAMF and similar enterprise level tools
Good communication Skills
Should have flair of working on latest and greatest technologies and automate day-to-day tasks to reduce efforts.
Should comply with security standards.
Open for rotating in 24x7 shifts for production environment support and going on call

Good to have:

Understanding of Bash Scripting and Python
Good analytical skills for Production support
Professional commitment to high quality, and a passion for learning new skills.
Detail-oriented individual with good analytical skills.
Strong problem solving skills, including providing simple solutions to complex situations.
Must be a strong team player with the ability to communicate and collaborate effectively in a geographically disperse working environment
Good Communication skills to handle major incident calls and releases

Roles & Responsibilities:

Act as the Subject Matter Expert on MacOS, iOS, and Apple technologies, recommending and implementing security policies as needed
Develop, maintain, and deploy corporate MAC OS images and software packages to Mac devices
Testing and Deploying all software including Mac & iOS upgrades and new releases
Create and maintain scripts, packages, utilities, and configuration profiles
Proactively implement solutions to increase self-service and minimize business downtime
Work in synergy with other support teams to keep the environment up and running.
Should be open to work in 24x7 rotating shift model and go on-call on need basis.
Should be able to help users with their day-to-day problems and project needs.
Should be able to work under pressured and capable of managing major incident and complex change requests.

15 years of Full time Education

JAMF/MAC Administrator