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IVF Counselor

INDIA IVF Fertility

2 - 5 years

Delhi

Posted: 23/12/2025

Getting a referral is 5x more effective than applying directly

Job Description

Total 4 Vacancies open for vasant lok Delhi, Rohini Delhi, Noida and Ghaziabad.

India IVF Fertility is seeking a dynamic and empathetic Sales Counsellor to join our team. This role is crucial in guiding our patients through their IVF journey by providing financial counselling and ensuring a smooth and satisfactory experience at our clinics. You will be responsible for understanding patients' financial concerns, offering solutions, and converting inquiries into confirmed IVF treatments.

Key Responsibilities:

  • Financial Counselling: Provide face-to-face financial counselling to patients, helping them understand the costs involved in IVF treatment and offering customized payment plans.
  • Conversion: Effectively communicate the benefits of our IVF packages to potential patients, with the goal of converting inquiries into confirmed treatment plans.
  • Patient Grievance Handling: Address and resolve patient grievances promptly, ensuring patient satisfaction throughout their journey with us.
  • Patient Relationship Management: Build and maintain strong relationships with patients, ensuring they feel supported and informed throughout their treatment process.
  • Collaboration: Work closely with the medical team to ensure a seamless patient experience and address any financial or administrative concerns.

Key Qualifications:

  • Experience: 2-5 years of experience in financial counselling, preferably in a healthcare or IVF setting.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a simple and empathetic manner.
  • Sales Skills: Proven track record in sales or counselling roles, with the ability to convert inquiries into confirmed sales.
  • Problem-Solving Skills: Strong ability to handle patient grievances and ensure high levels of patient satisfaction.
  • Empathy: A caring and empathetic approach towards patients, understanding their emotional and financial concerns.

Keywords:

  • Financial Counsellor
  • IVF Financial Advisor
  • Patient Relationship Manager
  • Healthcare Sales
  • IVF Counsellor
  • Patient Grievance Handling
  • Healthcare Financial Consultant
  • IVF Package Sales
  • Patient Satisfaction
  • Fertility Treatment Advisor

Why Join Us?

  • Impactful Role: Play a key role in helping couples achieve their dreams of parenthood by guiding them through the financial aspects of IVF treatment.
  • Supportive Environment: Work in a caring and supportive environment where patient satisfaction is the top priority.
  • Career Growth: Opportunities for professional growth and development within the organization.

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