ITSM expert
TCS
6 - 10 years
Chennai
Posted: 02/05/2025
Job Description
• Managing the day to day activities of the process, including establishing priorities and work assignments
• Tracking compliance to policies and procedures and resolving / escalating any compliance issues • Facilitates Configuration Management audits
• Reviews critical incident outage resolution results and responses and dispositions of failed changes due to CMS related issues
• Facilitates communication and engages business and IT management to encourage configuration management efforts and value proposition
• Engages with strategic projects to ensure Configuration Management can deliver required CMS functionality within project timeframes
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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