IT Systems Manager

IT Systems Engineer

About the Role

We are seeking a proactive and skilled IT Systems Engineer to support, maintain, and optimize our cloud and on-premise systems. You will play a key role in ensuring the stability, security, and efficiency of our technology infrastructure while providing technical support across the organization.

Key Responsibilities

• Maintain, troubleshoot, and support cloud infrastructure on Microsoft Azure and AWS
• Support and manage client systems, including Drupal, Kentico, Sitefinity, and Sitecore
• Maintain, troubleshoot, and support CI/CD pipelines and environments
• Develop and maintain ITIL documentation, including procedures, policies, and user guides (English)
• Act as the primary IT point of contact, responsible for office IT inventory, network infrastructure, and end-user equipment (laptops and peripherals)
• Participate in a rotating on-call schedule to provide 24/7 support as needed
• Provide helpdesk support across Windows and macOS environments
  

Skills & Responsibilities

• Strong command of professional business English
• Bachelor's degree in Computer Science, Information Technology, or equivalent experience
• Experience with cloud platforms (AWS, Azure)
• Familiarity with operating systems and server technologies, including DNS, IIS, Nginx, Ubuntu, and Windows Server
• Proven ability to troubleshoot independently, solve problems efficiently, and work under pressure
• Self-motivated, adaptable, and solutions-driven with a strong willingness to learn new technologies
  

Nice to Have

• Experience working with CMS platforms such as Drupal, Kentico, Sitefinity, or Sitecore
• Previous on-call IT support experience
• Knowledge of container technologies (Docker)
• Cloud certifications (AWS, Azure) are a strong advantage

Benefits

• Friendly and collaborative work environment in a great location
• Exposure to an international team and global projects
• Opportunity to work on challenging and exciting projects
• Company-sponsored professional development and certifications
• Competitive salary based on qualifications and experience
• Comprehensive health insurance, including family coverage

A little about us

Bray Leino Splash is a Creative and Technology Digital Marketing Agency whos been in business for 25 years.

Based in Singapore with offices in Kuala Lumpur, Ho Chi Minh City and India, we have over 80 professionals trained in data, UX, visual design, story-telling and technology dedicated in helping our clients acquire, engage, retain and build meaningful relationships with their customers.