IT Support

Ensures the efficient functioning of software applications by troubleshooting, resolving issues, and providing technical support to end-users

Troubleshooting and Issue Resolution:

Identifying, analysing, and resolving software issues, including bugs, errors, and performance problems.

Technical Skills: Strong understanding of software applications, databases, operating systems

Problem-Solving: Ability to analyse complex issues, identify root causes, and develop effective solution

Communication: Excellent verbal and written communication skills to interact effectively with users, developers, and other stakeholders.

Maintaining technical documentation, including troubleshooting procedures,