IT Support- Executive

Experience - 2-4 Years

Shift Timing- 4 PM to 12 PM

Key Responsibilities:

• Manage and monitor all installed systems and infrastructure (Windows/Linux).
• Install, configure, test, and maintain operating systems, application software, and system management tools.
• Ensure the highest levels of systems and infrastructure availability and security.
• Support and maintain Active Directory, DNS, DHCP, Group Policy, file systems, etc.
• Administer firewalls, VPNs, and other security tools in collaboration with the security team.
• Implement and maintain backup and disaster recovery solutions.
• Troubleshoot hardware and software issues in a timely manner.
• Monitor system resource utilization, trending, and capacity planning.
• Manage cloud environments (e.g., AWS, Azure) and hybrid infrastructure, if applicable.
• Assist in vulnerability assessments and support patch management.
• Create and maintain technical documentation, manuals, and procedures.
• Collaborate with cybersecurity teams to ensure secure system configurations and compliance.

Required Skills & Qualifications:

• Bachelor's degree in computer science, Information Technology, or related field.
• 2-4 years of experience in system administration, IT support, or infrastructure roles.
• Strong knowledge of Windows Server, Linux OS, and system scripting (PowerShell, Bash).
• Experience with virtualization technologies (VMware, Hyper-V).
• Familiarity with networking concepts: TCP/IP, DNS, DHCP, VPNs, and firewalls.
• Knowledge of cloud services (AWS, Azure, GCP) and Office 365 administration.
• Exposure to cybersecurity practices and IT security tools.
• Good understanding of backup and disaster recovery procedures.
• Strong troubleshooting and problem-solving skills.