IT Support & Application Executive

A well-established organisation looking for an IT Support & Application Executive to join the Chennai team

This is an exciting opportunity to provide high-quality first and `first line support to internal users, helping to ensure the smooth operation of business-critical systems and a great end-user experience.

What Youll Be Doing:

Youll be at the heart of the organisations day-to-day IT operations, acting as a go-to expert for technical support across desktops, laptops, mobile devices. From onboarding new starters and provisioning equipment to diagnosing complex faults and resolving incidents, youll take real ownership of issues from start to finish.

Youll monitor and respond to alerts across modern security and cloud platforms such as Hubspot CRM , Financial Software ,Azure and Microsoft 365, ensuring systems remain secure, stable and efficient. Working both on-site and remotely, youll collaborate with colleagues and third-party suppliers to troubleshoot issues, maintain hardware and software, and continuously improve IT services. This is a hands-on, varied role where no two days are the same so its ideal for someone who enjoys problem-solving, supporting people and making a visible impact.

Candidates must have commercial experience in the following areas:

AZURE cloud platform , any CRM application and Web hosting

Key Aspects of Responsibility:

-Maintenance Management system configuration & operation.

-Good personal computer systems competence.

-Basic knowledge of office 365 , is preferrable

Youll be a confident and customer-focused IT support professional who thrives in a busy support environment. Youll be comfortable managing your own workload while working collaboratively as part of a wider team, and youll deliver a professional service to users with varying levels of technical ability.

An IT-related qualification and/or relevant higher education

Hands-on technical support experience

Experience supporting Microsoft-based environments

Experience working with / in an Azure environment

Strong troubleshooting, communication and organisational skills.

Working hours: Meet the needs of the business but generally Monday to Friday - (1000 to 1800hrs)

Location: Based in Mylapore CIT Colony