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IT Specialist

Photon

2 - 5 years

Hyderabad

Posted: 13/08/2025

Job Description

Greetings Everyone
Support and maintain user workstations, printers, wireless client devices, laptops, docking stations, monitors and other peripherals • Provide support for the company's phone system & Print devices. • Manage & maintain all end-user workstations, laptops and peripheral devices for all company locations and for remote sales employees • Perform periodic maintenance to all desktops, laptops, Network bandwidth and peripherals to ensure that systems are up to date and functioning optimally • Provide end-user support for all company applications and technology assets • Achieve timely resolution of all issues • Assist with training of users on systems / processes • Catalogue, rotate and maintain backup media for all systems and locations • Working experience in User account management in Active Directory • Support continuous improvement by researching new technologies / techniques to improve business processes and efficiency • Manage & monitor anti-virus to ensure all company computers are updated & protected
 

 

 

Who are we? 

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.

 


 

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About Company

Photon is a global digital consulting and technology services company specializing in digital transformation, customer experience, and enterprise modernization. Headquartered in Dallas, Texas, Photon works with Fortune 100 companies to deliver solutions in areas like omnichannel commerce, mobile and web applications, cloud adoption, AI, and data analytics. The company focuses on creating seamless digital experiences by integrating design, technology, and strategy to help businesses engage customers and improve operational efficiency.

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