IT ServiceMax and Truecontext developer

TrueContext developer

Johnson Controls is searching for a TrueContext Developer to design, configure, and support browser and smart mobile forms that optimize field service and operational workflows. You will work closely with business analysts, field teams, and IT stakeholders to build scalable solutions using TrueContext (formerly ProntoForms), integrating them with systems such as Salesforce, ServiceMax and ERP. This role is ideal for someone with a strong understanding of browser and mobile form design, workflow automation, and system integration.

What you will do

• Design and build advanced forms and output documents using TrueContext’s low-code platform, incorporating calculations, conditional logic, repeatable sections, and data lookups.
• Customize form workflows to trigger approvals, notifications, or data routing based on business rules.
• Integrate TrueContext forms with external systems like Salesforce, ServiceMax, Microsoft SharePoint, or ERP platforms via REST APIs or connectors.
• Conduct testing to ensure form functionality, performance, and data accuracy.
• Document form logic, workflows, data schemas, and integration setups.
• Work with business users to gather requirements and translate them into efficient form and output documents solutions.
• Monitor form usage, submission data quality, and performance.
• Optimize existing forms and workflows to enhance user experience and operational efficiency.

How you will do it

• Develop forms and output documents that support complex business processes such as field inspections, compliance reporting, maintenance, and audits.
• Develop and maintain data sources, destinations, and automated submission workflows.
• Ensure real-time or batch data synchronization between TrueContext and backend systems.
• Provide technical support and troubleshoot issues reported by users or stakeholders.
• Collaborate with QA, IT, and business analysts to ensure solution quality and usability.
• Provide training or demos to end-users or support staff when rolling out new forms or updates.
• Stay up to date with TrueContext platform updates, new features, and best practices

What we look for

Required:

• Bachelor’s degree in Information Systems, Computer Science, or related field—or equivalent experience.
• 2–4 years of experience working with TrueContext / ProntoForms or similar low-code mobile platforms.
• Hands-on experience with RESTful APIs, JSON, and integration tools.
• Solid understanding of form logic, mobile UX, and workflow automation.
• Ability to work independently and manage multiple projects.
• Strong communication and documentation skills

Preferred:

• Experience integrating TrueContext with Salesforce, ServiceMax, or Microsoft platforms.
• Familiarity with cloud platforms (e.g., AWS, Azure) and document management systems (e.g., SharePoint, Box).
• Background in field service, utilities, manufacturing, or compliance-driven industries.
• Knowledge of mobile device management (MDM) tools and mobile deployment best practices

Who we are

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.