IT Service Owner/ Consultant Specialist

To be successful in this role, you should meet the following requirements:     

• 8+ Years of total IT experience with 5+ years of relevant IT Service Management experience
• Diploma/B.E/B.Tech/M.Tech/M.Sc in Computer Science/IT preferred (or any 
• engineering field considered) or equivalent
• ITIL, PMP, or other relevant certifications are highly desirable.
• Strong understanding of IT service management frameworks and best practices
• Excellent communication and interpersonal skills
• Ability to collaborate effectively with cross functional teams and stakeholders
• Strong analytical and problem solving skills
• Experience in managing service performance matrices and KPIs
• Knowledge of incident problem and change management processes
• Budget management and financial acumen
• Knowledge of distributed compute systems especially virtualization platform is preferred

You’ll achieve more when you join HSBC.

www.hsbc.com/careers 

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Issued by – HSBC Software Development India