IT Quality Sr Analyst - C12 - PUNE
Citi Bank
0 - 3 years
Pune
Posted: 24/06/2025
Job Description
The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
- Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibilities may also include software quality assurance testing.
- Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
- Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
- Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks and recommends solutions; ensures annual organizational reviews of standards and procedures are conducted.
- Documents findings and performs root cause analyses to provide recommended improvements. Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
- Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and creates reports on quality metrics.
- Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
- Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness.
- Acts as advisor and mentor for junior members of the team.
- Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems.
- Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others.
- Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
- Performs other duties and functions as assigned.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
7+ years’ of experience in testing and software quality assurance
QA Knowledge and hands-on experience on Automation Testing
Hands on Experience on UI automation test with Java + Selenium
Hands on Experience in tools like TestNG, JUnit, Cucumber, Selenium (Grid),etc
Hands on Experience in Java and good to have hands on experience on Spring Boot , MyBatis, Apache SSHD, Apache POI
Expert and strong in writing Shell scripting
Hands on Experience in writing automatic test code either in JAVA or Shell script to connect to unix linux server and oracle database to test data.
Ability to define and analyse problems with Oracle PL SQL
QA Experience in both manual & automation test
Education:
- Bachelor’s/University degree or equivalent experience
- Functional testing knowledge, know the functional testing lifecycle, develop and execute test cases to validate functional changes and learn and complete complex financial system end to end QA testing work.
- Good communication skills, communicate actively with dev team/QA leader to understand test scenarios and clarify when there is requirement misunderstanding or delivery delay issues.
- SQL knowledge, analyse test result using multi-table queries
- Basic Unix command knowledge, run backend batch job and check error log files
- Experience in financial systems or accounting software testing.
- Familiarity with test management tools such as JIRA
- 1 or 2+ years Java code experience on UI automation with Selenium, Selenium Grid. Better to understand Spring Boot framework.
- Familiar with Bitbucket or GitHub usage
About Company
Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.
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