IT & operations Admin

About the Role

We are looking for a proactive IT & Operations Administrator to support our day-to-day office operations and IT infrastructure. This role will ensure smooth functioning of workplace technology, manage IT assets, and coordinate with internal teams and vendors to maintain an efficient office environment.

Key Responsibilities

IT Support

• Provide day-to-day IT support for employees including laptop setup, troubleshooting, and software installation
• Manage onboarding and offboarding IT requirements for new and exiting employees
• Maintain and track IT assets including laptops, accessories, and licenses
• Ensure proper network connectivity, Wi-Fi access, and system security compliance
• Coordinate with external IT vendors for hardware, networking, and maintenance

Operations & Administration

• Support daily office operations to ensure smooth functioning of the workplace
• Manage office equipment, inventory, and supplies
• Coordinate with vendors for facility management, repairs, and procurement
• Assist in organizing internal meetings, events, and office logistics
• Maintain operational documentation and records

Process & Compliance

• Ensure proper documentation of IT assets and operational processes
• Support implementation of internal policies and operational best practices
• Assist teams with any administrative or operational requirements

Requirements

• Bachelors degree in IT, Computer Science, or a related field
• 13 years of experience in IT support, office administration, or operations
• Basic knowledge of networking, hardware troubleshooting, and system setup
• Familiarity with Windows/Mac systems and common workplace tools
• Strong organizational and problem-solving skills
• Ability to manage multiple tasks in a fast-paced environment

Nice to Have

• Experience managing IT assets and internal tools
• Exposure to startup environments
• Basic understanding of security and IT compliance practices