IT Network Infrastructure Manager

Key Information:

Designation: IT Manager

Department : Operations

Location : Gurgaon

Experience : 8+ years

Prerequisites for the Job Role:

Bachelor's degree in IT, computer science, or related field of study.

Strong understanding of computer Network Infrastructure.

Excellent communication skills (both written and oral).

Ability to implement, administer, and troubleshoot network infrastructure devices.

Knowledge of application transport and network infrastructure protocols.

Proven working experience as an IT Manager or relevant experience.

Excellent knowledge of Network devices, Technical management, General issues

and Resolution methodology.

Expertise in wireless and wired network.

A basic understanding of Microsoft OS internals.

Experience with System Installations, Hardware Upgrades, and Application

Installations on Windows, Linux, and Mac OS platforms.

Job Role :

To Manage the core IT network infra for 10+ Co-working Centers across Delhi NCR.

Support to 3000+ Clients to be provided through Remote Support Assistance up to

L1 & L2.

Responsible and accountable for the smooth running of network infrastructure

including Isp, Switches, Routers, Wi-Fi Controllers, Access Points, Commercial

Printers.

Assuring seamless internet availability to all over clients in multiple locations.

Monitoring the internet continuity by using PRTG, MRTG network monitoring tools.

Manage ISPs for all locations.

Procurement of IT Materials for new Sites.

Perform network maintenance activities and ensure prompt troubleshooting of

network problems to achieve maximum network uptime.

Perform weekly, Monthly restart activity for Network Devices in all locations.

Managing the all employee IT assets inventory tracker in the through Zoho.

Managing overall IT Network Infra administration such as Wireless, LANs, WANs,

and NWs.

Configuring/provisioning the network devices such as routers, switches, Access

points, Load balancers, Printers, Wi-Fi controllers, Firewalls Fortigate 901e,

Cyberoam.

Maintenance and troubleshooting of Network related issues in devices like

Controller, Switches Access points, servers, printers, scanners, CCTV cameras,

biometric machine.

Resolving the support tickets by using the ZOHO ticketing tool to a single user,

multiple users, or mass user issues and taking feedback from customers after

resolution.

End to End Network set up from Finalizing the Heat Map, Finalizing the Network

Infrastructure till the final Launch of the site, and Preparing the IT handover google

sheet for further references.

Responsible for the implementation of the new ideas as per the market research and

preparing the cost optimization sheet for the same.

Interested candidates can share their resumes at