IT Manager

About QpiAI

At QpiAI, we are leading the effort to discover optimal AI and Quantum systems in Life sciences, Healthcare, Transportation, Finance, Industrial, and Space technologies. QpiAI is building a full stack Enterprise Quantum Computers. QpiAI Quantum hardware team is responsible for designing and characterization of Quantum Processor, Cryogenic Quantum Control Circuits, RF Control Hardware, and QpiAI ASGP.

Job Summary :

The IT Manager is responsible for overseeing and ensuring the secure and effective operation of all computer systems, related applications, hardware, and software used within an organization. They lead a team of IT professionals and work closely with other departments to support organizational goals through technology solutions.

Key Responsibilities :

Strategic IT Planning

• Develop and implement IT strategies aligned with the organizations goals.
• Forecast future IT needs and budget accordingly.

Infrastructure & Systems Management

• Maintain and improve IT infrastructure (servers, networks, storage, etc.).
• Ensure high availability and performance of mission-critical systems.
• Oversee system upgrades, installations, backups, and disaster recovery planning.

Cybersecurity & Compliance

• Implement and monitor cybersecurity protocols and risk mitigation strategies.
• Ensure compliance with data protection laws and industry regulations (e.g., GDPR, HIPAA, ISO).

Team Leadership & Development

• Manage and mentor the IT team; assign tasks, conduct performance reviews, and provide training.
• Coordinate with vendors and third-party service providers.

Support & Service Management

• Ensure timely resolution of IT service desk tickets and technical issues.
• Maintain a high level of internal customer satisfaction.

Budget & Vendor Management

• Manage IT budgets, licenses, and procurement processes.
• Negotiate with vendors and manage vendor relationships.

Required Qualifications :

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT roles, including at least 2 years in a managerial position.
• Certifications such as ITIL, PMP, CompTIA Security+, or CISSP are advantageous.

Key Skills :

• Strong leadership and team management skills
• Deep understanding of IT infrastructure, systems, and architecture
• Excellent problem-solving and decision-making abilities
• Knowledge of cybersecurity principles and best practices
• Effective communication and interpersonal skills
• Project management proficiency
• Budgeting and financial planning capabilities

Preferred Tools & Technologies :

• Network and server tools (Cisco, VMware, Windows/Linux servers)
• Cloud platforms (AWS, Azure, Google Cloud)
• ITSM software (ServiceNow, Jira Service Management)
• Security tools (firewalls, antivirus, SIEM)
• Database management (SQL, Oracle)
• Collaboration tools (Microsoft 365, Google Workspace)