IT Lead — Campus Infrastructure (Daskalos)

Reports to: Head of IT Infrastructure • Location: India (multi-city travel)

Role Summary

Hands-on owner for end-to-end campus IT build-outs and steady-state operations. You’ll be the on-site technical lead across networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-ops—driving quality, timelines, and day-one readiness.

Responsibilities

Build & Commissioning

• Run site surveys; review HLD/LLD; coordinate MEP/fit-out; produce BoM/BoQ deltas.
  
  

• Oversee racks/IDF/MDF, structured cabling (TIA/EIA), labeling, copper/fiber certification, UPS/power, and env sensors.
  
  

• Lead cutover planning, test plans/UAT, soak tests, and acceptance sign-offs.
  
  

Network, Wi-Fi & Security

• Deploy/operate L2/L3 switching, SD-WAN CPE, firewalls, VPNs, NAC/802.1X, VLANs/QoS.
  
  

• Wi-Fi design validation (heatmaps, AP placement, RF tuning, capacity planning, captive portal).
  
  

• Implement segmentation and baseline hardening; integrate with SIEM/NMS.
  
  

Classroom AV & Campus Systems

• Install/maintain classroom AV, lecture capture, room schedulers, digital signage.
  
  

• Coordinate access control/CCTV/VMS and emergency paging integration with IT network.
  
  

Identity, Endpoints & Services

• Build images; manage MDM/UEM (Intune or equivalent), printers, and shared devices.
  
  

• Support SSO (SAML/OIDC) and directory (AD/Entra ID) integrations with LMS/SIS/library systems.
  
  

• Own backup/restore runbooks for campus services; participate in DR tests.
  
  

Operations, Quality & Vendors

• Run daily ops: monitoring (NMS/logs/SIEM), patching, capacity, asset/CMDB updates.
  
  

• Drive SLA reporting, problem/RCA, and continuous improvement.
  
  

• Direct SI/OEM/ISP/AV partners on-site; verify deliveries vs. BoQ; manage punchlists and RMAs.
  
  

• Produce clear documentation: as-builts, configs, diagrams, runbooks, and change records.
  
  

Key Objectives (First 6–12 Months)

• Commission day-one IT for assigned campus(es) on schedule and within budget.
  
  

• Achieve ≥99.9% uptime for core services; P1 MTTR ≤ 60 min.
  
  

• Validate 100% teaching-space Wi-Fi (≥ –67 dBm, target throughput/latency per design).
  
  

• Stand up ITIL-aligned operations (incident/change/problem), monitoring, and documentation.
  
  

• Close build punchlists and audit findings within 30 days.
  
  

Required Experience & Qualifications

• 6–10+ years hands-on IT infrastructure; at least one greenfield campus or large office (1,000+ users) setup in India.
  
  

• Deep technical br