IT Lead — Campus Infrastructure (Daskalos)

IT Lead Campus Infrastructure (Daskalos)

Reports to: Head of IT Infrastructure

Location: Bangalore

Role Summary

Hands-on owner for end-to-end campus IT buildouts and steady-state operations. Youll be the on-site technical lead across networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-opsdriving quality, timelines, and day-one readiness.

Responsibilities

Build & Commissioning

• Run site surveys; review HLD/LLD; coordinate MEP/fit-out; produce BoM/BoQ deltas.
• Oversee racks/IDF/MDF, structured cabling (TIA/EIA), labeling, copper/fiber certification, UPS/power, and env sensors.
• Lead cutover planning, test plans/UAT, soak tests, and acceptance signoffs.

Network, Wi-Fi & Security

• Deploy/operate L2/L3 switching, SD-WAN CPE, firewalls, VPNs, NAC/802.1X, VLANs/QoS.
• Wi-Fi design validation (heatmaps, AP placement, RF tuning, capacity planning, captive portal).
• Implement segmentation and baseline hardening; integrate with SIEM/NMS.

Classroom AV & Campus Systems

• Install/maintain classroom AV, lecture capture, room schedulers, digital signage.
• Coordinate access control/CCTV/VMS and emergency paging integration with IT network.

Identity, Endpoints & Services

• Build images; manage MDM/UEM (Intune or equivalent), printers, and shared devices.
• Support SSO (SAML/OIDC) and directory (AD/Entra ID) integrations with LMS/SIS/library systems.
• Own backup/restore runbooks for campus services; participate in DR tests.

Operations, Quality & Vendors

• Run daily ops: monitoring (NMS/logs/SIEM), patching, capacity, asset/CMDB updates.
• Drive SLA reporting, problem/RCA, and continuous improvement.
• Direct SI/OEM/ISP/AV partners on-site; verify deliveries vs. BoQ; manage punchlists and RMAs.
• Produce clear documentation: as-builts, configs, diagrams, runbooks, and change records.

Key Objectives (First 612 Months)

• Commission day-one IT for assigned campus(es) on schedule and within budget.
• Achieve 99.9% uptime for core services; P1 MTTR 60 min.
• Validate 100% teaching-space Wi-Fi ( 67 dBm, target throughput/latency per design).
• Stand up ITIL-aligned operations (incident/change/problem), monitoring, and documentation.
• Close build punchlists and audit findings within 30 days.

Required Experience & Qualifications

• 610+ years hands-on IT infrastructure; at least one greenfield campus or large office (1,000+ users) setup in India.
• Deep technical breadth across:
• Networking: routing/switching, SD-WAN, firewalls, VPN, NAC/802.1X, QoS, segmentation.
• Wi-Fi: survey & design tools (e.g., Ekahau), RF tuning, capacity modeling, validation.
• AV/Security: classroom AV (Crestron/Extron or similar), CCTV/VMS, access control basics.
• Identity/Endpoints: AD/Entra ID, SSO (SAML/OIDC), Intune/UEM, imaging, GPO.
• Ops/Observability: ITSM (ServiceNow/Jira), NMS (PRTG/SolarWinds/Aruba Central/DNA), SIEM basics.
• Strong ownership, initiative, and quality orientation; excellent documentation and communication.
• Certs (preferred): CCNP (or CCNA + strong experience), CWNA/CWDP, ITIL Foundation; NSE4/PCNSA, MD-102, or VCP are pluses.
• Bachelors in Engineering/CS or equivalent experience.