IT Fulfillment & Resourcing Manager (IT Bench Operations)

Fulfillment & Resourcing Manager (Bench Operations)

Location: Jaipur

Employment Type: Full-Time

Compensation: Excellent Salary plus Benefits

Role Summary

Are you a strategic thinker who thrives on connecting the right people with the right opportunities? We are seeking a high-energy Fulfillment & Resourcing Manager to lead our bench management operations.

In this role, you won't just "manage" a list of names; you will be a talent agent, career coach, and logistics expert. You will be responsible for the end-to-end lifecycle of our unassigned consultantsfrom resume formatting and interview prep to upskilling and optimal project placement. Your goal is to ensure 100% readiness and maximum utilization of our talent pool.

Key Responsibilities

1. Bench Management & Fulfillment

• Optimal Utilization : Drive the "Zero Bench" initiative by ensuring consultants are placed on billable projects as quickly as possible.
• Placement & Positioning : Proactively market bench consultants to internal Project Managers and external clients, highlighting their unique value propositions.
• Tracking & Reporting : Maintain real-time dashboards on bench aging, skill sets, and availability.

2. Talent Readiness & Marketing

• Resume Formatting : Standardize and polish consultant resumes to meet client expectations and highlight project-relevant skills.
• Interview Preparation : Conduct mock interviews and coaching sessions to ensure consultants are prepared to "wow" clients during technical and behavioral rounds.
• Positioning : Strategically "frame" a consultant's experience to align with specific project requirements.

3. Learning & Development (L&D)

• Upskilling Programs : Identify high-demand market skills and coordinate training sessions, certifications, and boot camps for consultants on the bench.
• Skill Gap Analysis : Partner with the sales and technical teams to predict future skill needs and proactively train the bench to meet those needs.

4. Project & Client Coordination

• Demand Matching : Act as the primary point of contact between the Sales/Account teams and the delivery workforce.
• Deployment Logistics : Coordinate project start dates, onboarding requirements, and client-specific documentation.

Who You Are:

• The Talent Agent : You know how to spot the potential in a consultant and "sell" that potential to a hiring manager.
• The Coach : You enjoy helping others improve their presentation and interview skills.
• The Analyst: You are obsessed with utilization rates and hate seeing talent sit idle.
• The Organizer : You can manage 50+ moving parts (resumes, interviews, trainings) without breaking a sweat.

Qualifications

• Experience : 6+ years in Resource Management, Recruitment, or Talent Operations within the IT/Consulting industry.
• Skills : Expert-level resume editing, interview coaching, and project scheduling.
• Tools : Proficiency in Resource Management Software (PSA), ATS, or advanced Excel/Google Sheets.
• Communication : Exceptional verbal and written communication skillsyou will be the bridge between technical talent and business stakeholders.