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IT Business Sr Analyst - C12 - CHENNAI

Citi Bank

8 - 12 years

Chennai, Pune

Posted: 30/07/2025

Job Description

We are seeking a Business Analyst for P&R team’s Payments Product Processor development team. The successful candidate will interact with the key stakeholders from product, operations and other teams for requirements of application activities & new projects. The candidate will also interact with development Project Manager, the development, testing, and production support teams, as well as other departments within Citigroup (such as the System Administrators, Database Administrators, Data Centre Operations, and Change Control groups) for TTS platforms.

He/she requires exceptional communication skills across both technology and the business and will have a high degree of visibility. The candidate will be a rigorous analyst with a strong understanding of payments workflows and corresponding dependencies for successful implementation of those workflows.

The ideal candidate will be dependable and resourceful professional who can comfortably work in a large development team in a globally distributed, dynamic work environment that fosters diversity, teamwork and collaboration. The ability to work in high-pressured environment is essential.

Qualifications:

Bachelor’s Degree Minimum 8-12 years of proven project experience

Minimum of 3 years of experience as a business analyst in Payments domain Knowledge of APAC Payment schemes is a significant plus

Experience with Payments & Receivables applications and Payments Product Processes would be advantageous

Technical / Functional Proficiency:

Excellent organization skills, attention to detail, and ability to multi-task

Experience in Financial industry i.e. Payment, Receivables and Wholesale Banking etc.

Demonstrated sense of responsibility and capability to deliver quickly Experience in working on a large-scale global project.

Relationship builder and team player

Must have extensive experience in Microsoft tools, i.e., Word, Excel, PowerPoint, Visio and SharePoint

Knowledge of database concepts, PL/SQL Experience with SDLC methodologies and structured systems analysis and design

Excellent documentation skills in preparing business requirement, functional specs/design, use case and functional flow documents

Leadership Skills:

Excellent organization skills, attention to detail, and ability to multi-task

Good analytical and business skills

Demonstrated sense of responsibility and capability to deliver quickly

Excellent communication skills.

Clearly articulating and documenting technical and functional specifications is a key requirement.

Proactive problem-solver Relationship builder and team player Negotiation, difficult conversation management and prioritization skills Flexibility to handle multiple complex projects and changing priorities

Excellent verbal, written and interpersonal communication skills

About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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