IT Business Intmd Analyst - C11 - CHENNAI

Citi Bank

0 - 3 years

Chennai

Posted: 15/03/2025

Job Description

The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

  • Formulate and define systems scope and project objectives through research activities and provide guidance to new or lower level analysts
  • Consult with business clients to understand and assess system functional specifications to meet organizational goals
  • Gathering of requirements and creation and management of requirement artefacts such as Epics and user stories or Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements
  • Define and analyze enhancements and assist in redesigning business processes and process automation
  • Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and IT
  • Identify risk and consider business implications of the application of technology to the current business environment
  • Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses
  • Resolve problems by translating business requirements into technical solutions and identifying and selecting solutions through the application of acquired technical experience and precedent
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

5 to 6 years of relevant experience

Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

Knowledge of applicable business systems and industry standards

Knowledge of Waterfall and Agile project methodologies is preferred

Proficiency in using Jira and Confluence is preferred

Proven analytical, data analysis, organization and presentation skills

Demonstrated ability to manage a diverse project portfolio

Consistently passionate for research, ideation and exploration with understanding of business analysis procedures and concepts

Consistently demonstrate clear and concise written and verbal communication

Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives

About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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