IS Specialist (Sales Information System Specialist )

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

 Job Summary

We are seeking a skilled IS Specialist (Sales Information System Specialist ) to join SALES ORDERS/S&OP/SUPPLY CHAIN - DELIVERY & SUPPORT -CAT IT Division

The preference for this role is to be based out of Bangalore PSN office.

What you will do

The Sales System Information System Specialist will provide expertise in computer application development and technical knowledge for the purpose of solving customer business problems and assisting customers in achieving business strategies within Resource Industries - IT, Order Fulfillment and Procurement Division.  Products within this portfolio include Order Management and S&OP corporate applications. 

This position will build a modern and agile world class order management platform in support of current and future business capabilities leveraging Snowflake, Snaplogic, Qlik, technologies. The incumbent will contribute to and lead design, development, and deployment of Caterpillar’s state-of-the-art order management and S&OP solutions. The incumbent will perform the following duties:

• Lead major business case analysis efforts and multi-generational product planning across multiple processes. 
• Drive solution delivery across enterprise, diversified departments
• Work closely with key stakeholders throughout the organization
• Works directly on complex application/technical problem identification and resolution, including periodically responding to off-shift and weekend support calls.
• Works independently on complex systems or infrastructure components that may be used by one or more applications or systems.
• Drives application development focused around delivering valuable business functionality
• Based on recognized expertise, provides project leadership to the team that includes process partners, vendors, and customers on the most complex aspect of process development, system integration, and development methods. 
• Develops process and application delivery methodologies by investigating, defining, and implementing repeatable solutions
• Provides case management support for highly escalated business process related issues.
• Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

What you will have 

• Four-year Bachelor’s degree preferably in marketing, communications, computer science, information systems, engineering, or related field
• 10+ years of relevant job-related IT experience
• 8+ years or more of experience in designing and developing data and database solutions.
• 5+ years of experience in designing, developing, and supporting data solutions using SQL, data modeling, various ETL tools and CDC methods.
• 3+ years of experience in Snowflake design, development, and support.
• Experience using AI (Artificial Intelligence) tools for code automation is highly desired
• Demonstrated capability to leadership on medium to large-scale projects impacting strategic priorities.
• Must demonstrate solid knowledge of computer science fundamentals like data structures and algorithms and object-oriented design.
• Strong passion and hands-on technical experience with the ability to produce proof of concept service designs and/or drive the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
• Excellent oral and written communication skills
• No relocation available for this role
• 5 days work from office.
• Shift Timing :01:00pm -11:00PM IST

Top candidates will also possess these Qualifications

• Experience in multiple business processes or organizations and experience in multiple IT disciplines
• Knowledge and experience in AI concepts, AWS and SAP platforms, integration, and Data architecture patterns
• Strong accountability, planning/organization, teamwork and customer focus
• Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
• Ability to work under pressure and within time constraints
• Designing, developing, deploying, and maintaining software at scale
• 5days work from office

Skills desired:

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Expert:
• Gains agreement on the problem-solving process, risk assessment, decision points, and criteria.
• Trains others in the process of eliciting alternatives and assessing their impact.
• Orchestrates the resolution of high-impact and cross-functional problems.
• Successfully organizes problem solvers and stakeholders for high-impact problems.
• Predicts and explains long-term trends and implications for alternatives.
• Monitors industry for best practices and new techniques in problem-solving.

Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain.
Level Extensive Experience:
• Collaborates with an extended professional technology network to help clients effectively identify, plan for and accomplish technology objectives.
• Supervises others in advising a range of clients across a myriad of products, technologies, services and solutions in a relevant technology domain.
• Identifies and evaluates emerging technologies and advises clients regarding their potential business impacts.
• Effectively consults with and conveys technology concepts, business impacts and other advice to senior client levels.
• Trains others in developing technology business, channel management and client coaching.
• Leverages formal certifications in mastery of multiple areas of technology in demonstrating credibility for client consulting.

Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
Level Expert:
• Consults to others on the technical design of high-impact, multi-technology complex applications.
• Contributes to the establishment and implementation of best practices for application design.
• Leads in evaluating and selecting emerging application design tools and techniques.
• Mentors juniors to create multiple application designs on multiple technology platforms.
• Directs the development of technical standards and platforms for application design.
• Provides application architecture consulting and educational support to associates and business line areas.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Expert:
• Creates leadership positions in identifying and implementing new tools and techniques.
• Shares expertise and his/her broad experience in using modeling tools for multiple requirements.
• Implements best practices for functional and information analysis and maintains the requirements definition.
• Provides insight into developing diverse and multiple requirements analyses.
• Monitors industry and vendor products in terms of improvements and enhancements.
• Establishes and communicates on advance technical standards for each stage of requirements analysis.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Expert:
• Consults with others on system and/or technology integration efforts.
• Monitors system and technology integration trends and directions.
• Plays a leadership role in defining systems integration processes and practices.
• Designs complex interfaces, integration strategies and plans.
• Holds an industry wide conference on system integration and migration issues, problems and considerations.
• Demonstrates extensive experience with system and technology integration.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Level Expert:
• Champions the employment of technology to maximize system test throughput and coverage.
• Builds testing and software QA methodologies and practices for the organization.
• Advocates appropriate levels of quality by resolution of important defects.
• Leads the team in testing activities and provides technical guidance on multiple testing projects.
• Directs the identification, investigation, reporting and follow-up with design teams for all issues raised during the testing process.
• Solicits and evaluates feedback from business process owners during pilot and parallel testing.

Systems Software Infrastructure: Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers and other development tools.
Level Extensive Experience:
• Designs and implements software infrastructure and core technologies.
• Develops software architecture and data management policies and procedures.
• Resolves issues regarding the implementation of heterogeneous open systems.
• Evaluates the management of software configuration facilities and practices.
• Coaches on the essential elements of software architecture, platforms and products.
• Facilitates internal and external cooperative and distributed alignment and processing of systems software infrastructure.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
Level Extensive Experience:
• Emphasizes the business impact of failure and the criticality and timing of needed resolution so that problems can be avoided in the future.
• Creates trouble reports for all issues found and reviews solutions for completeness and correctness.
• Directs the resolution of communications problems in multi-vendor environments.
• Resolves a variety of hardware, software, and communications malfunctions.
• Coaches others on advanced diagnostic techniques and tools for unusual or performance-related problems.
• Facilitates the distribution of releases reports and correction packages to departments or clients.

What you will get:

• Work Life Harmony
• Earned and medical leave.

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

 Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Posting Dates:

Caterpillar is an Equal Opportunity Employer.

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