IREG Roaming Team Leader based in Egypt | Pakistan | Malaysia | Vietnam | Jakarta | India | Lebanon

Role Summary

The IREG Roaming Team Leader is responsible for end-to-end ownership of IREG operations, including IREG testing, troubleshooting, Huawei core configuration validation, and 24/7 operational support for inbound and outbound roaming services.

The role includes hands-on technical responsibilities as well as L1 team leadership, ensuring service stability, compliance with GSMA IREG standards.

This is a purely technical and operational role, with no commercial or contractual responsibilities.

Key Responsibilities

IREG Operations & Technical Ownership

Take full responsibility for IREG operations for Comium (Inbound & Outbound)

Conduct and support IREG testing and troubleshooting with roaming partners

Prepare and maintain IREG project technical documentation, test plans, and sign-off reports

Perform post-launch quality testing on a regular basis to ensure service stability

Core Network & Huawei Expertise is a plus

Actively monitor and analyze SS7 and Diameter traces

Perform configuration validation and troubleshooting on Huawei core network elements, including:

HLR / HSS / UDM

STP / DRA

Validate roaming behavior related to authentication, routing, APN resolution, and session establishment

24/7 Operations & Team Leadership

Lead and manage the L1 IREG support team on a 24/7 basis

Act as the primary escalation point (L2) for roaming-related incidents

Coordinate with internal technical teams and external partners to ensure rapid issue resolution

Monitoring & Performance Management

Monitor daily signaling usage, IPX bandwidth consumption, and roaming traffic patterns

Monitor voice interconnect routes related to roaming and sponsored eSIM traffic

Cross-Team Coordination

Coordinate closely with internal teams and external roaming partners based on priority plans

Maintain updated contact matrices for fast escalation and incident handling

Work closely with the IT / OCS team/Commercial Roaming Manager to understand and support implementation of CAMEL logic requirements

Technical Scope

IREG domains: Voice (where applicable), SMS, Data

Protocols and interfaces:

SS7 (MAP)

Diameter (S6a, Gy)

GTP-C / GTP-U (operational validation level)

Tools & systems:

Wireshark / tcpdump

Huawei core network management tools

Signaling and IPX monitoring platforms

Required Profile

Strong hands-on experience with IREG testing and roaming operations

Proven experience with Huawei core network environments

Solid understanding of international roaming signaling flows

Ability to analyze and troubleshoot SS7 / Diameter traces

Experience leading or coordinating 24/7 operational support teams

Experience working with IPX providers, roaming hubs, or sponsored IMSI environments