Invoice to Cash (Collections)- Assistant Manager

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Inviting applications for the role of Assistant Manager, Collections

We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a fast-paced business environment while being a good great teammate and should have led a team size of ~20 to 25 people.

Responsibilities

You need to lead all the activities related to Cash domain

Balance Cash related to collections and dispute management, implement & enforce to strategy

Interaction with end customers via Calls and Emails for collecting pass due amounts

Meeting collections numbers/targets (monthly/ quarterly/ yearly)

Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.

Dispute Balancing related to invoice, cash and collection issues

Lead and participate in conference calls with Country / Regional Financial Managers.

Participate in governance meetings at country / region leve. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards

Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects)

Timely and effective communication with internal departments for issue resolution

Should have understanding on All outcome-based reports, should able to drive daily and weekly cash and Collections target

Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash

Qualifications

Minimum qualifications

B.Com graduation (MBA Finance preferred)

Meaningful work experience in Cash and Collections

Preferred qualifications

Excellent Interpersonal Skills

Proficient in MS Office applications, especially in MS excel

SAP knowledge and experience in generating reports from SAP would be an added advantage

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.