Investor Onboarding Specialist

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website.

Key Responsibilities:

Investor On-Boarding & Due Diligence

• Independently manage and execute end-to-end AML/KYC on-boarding for complex and high-risk investors
• Review and assess sophisticated entity structures, multi-jurisdictional ownership chains, and high-risk investor profiles
• Create and maintain accurate, compliant investor on-boarding profiles in line with regulatory and internal standards
• Perform periodic reviews and remediation activities based on investor risk ratings
• Maintain well-organized records and documentation in accordance with audit and regulatory requirements
• Handle escalated or time-sensitive cases requiring subject matter expertise

Compliance & Risk Management

• Apply in-depth knowledge of global and local AML/KYC regulatory guidance and internal policies
• Utilize screening tools to identify and assess financial crime risks
• Make sound, independent risk-based decisions on complex onboarding cases
• Escalate material risks, issues, or breaches in a timely and structured manner
• Maintain globally agreed quality standards and ensure consistently high-quality outputs

Quality Review & Technical Support

• Support quality assurance activities by reviewing work completed by junior team members when required
• Provide technical guidance and subject matter expertise to colleagues on complex cases
• Act as an escalation point for technical questions and challenging scenarios

Training, Development & Process Improvement

• Support training of new joiners on AML/KYC processes, systems, and best practices
• Contribute to the creation and updating of Standard Operating Controls (SOCs) and process documentation
• Participate in process improvement initiatives and technology implementation projects
• Share knowledge and best practices with the broader team

Stakeholder Management

• Partner with client-facing teams to obtain complete and accurate KYC documentation for complex cases
• Build strong relationships with internal and external stakeholders to ensure effective communication and collaboration
• Represent the team in cross-functional discussions when needed

Required Qualifications:

Capabilities, and Skills:

• 2-5 years of progressive experience in AML/KYC, investor onboarding, compliance, or related financial services operations
• In-depth understanding of AML, KYC, and compliance principles with proven experience handling complex investor structures
• University degree or equivalent professional qualification
• Demonstrated ability to work independently on high-risk and complex cases
• Strong analytical skills and exceptional attention to detail
• Ability to manage multiple priorities and deliver under pressure
• Excellent written and verbal communication skills
• Strong controls and risk mindset with the ability to make sound judgments
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint

Preferred Qualifications, Capabilities, and Skills

• Prior experience in investor services, fund administration, or FinTech environments
• Experience with Fenergo or similar KYC workflow platforms is a plus
• Experience using World-Check or comparable sanctions and PEP screening tools is a plus
• Experience mentoring or providing technical guidance to junior colleagues
• Ability to adapt quickly to changing regulatory and business requirements
• Experience supporting process re-engineering or technology initiatives
• Track record of contributing to process improvements and efficiency gains
• Strong problem-solving skills and proactive approach to identifying solutions