Investigation Associate, Middle Mile Product & Technology
Amazon
1 - 3 years
Bengaluru
Posted: 3/21/2025
Job Description
Amazon is looking for an Investigation Associate that has a background in transportation, risk management and data driven problem resolution skills.
In this role the Investigation Associate will continuously work with stakeholders to build trust
- based relationships in order to investigate suspicious activity and address escalations while creating long
- term, systemic solutions for a world
- class customer experience.
In this role, the Investigation Associate will be responsible for a wide range of duties related to identity verification.
Key job responsibilities
- Conduct investigations
- Take appropriate action to identify and help
- minimize the risk posed by fraud or abuse patterns and trends
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- Knowledge to systematically escalate problems or variance in the information
- Experience to follow through on the resolutions to ensure they are delivered
- Participate in ad
- hoc projects and assignments as necessary
A day in the life
- Meet productivity, quality and other hygiene metrics/ goals
- Share inputs for SOP enhancements
Basic Qualifications
6 months to 1 year of experience
- Speak, write, and read fluently ( English )
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
6 months to 1 year of experience
- Speak, write, and read fluently ( English )
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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