Intune - MDM

Job Description

 

Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

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Key Responsibilities:

• Design and implement Microsoft Intune solutions for endpoint management, including device enrollment, policy configuration, and application deployment.
• Implement security policies and configurations to ensure the protection of endpoints through Intune.
• Manage security baselines and compliance policies to meet organizational security standards
• Package and deploy applications using Intune, ensuring proper distribution and version control
• Collaborate with application owners to streamline the deployment process.
• Create and manage configuration profiles to enforce settings and restrictions on devices
• Implement conditional access policies to control access based on device compliance.
• Plan and execute upgrades to Intune services and stay current with feature releases.
• Manage patching and updates for Intune-managed devices.

 

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Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team 
  • Train direct reportees to make right recruitment and selection decisions 
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
  • Exercise employee recognition and appreciation 

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Deliver

No	Performance Parameter	Measure
1	Operations of the tower	SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management
2	New projects	Timely delivery Avoid unauthorised changes  No formal escalations

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