International Sales Executive

Designation: International Sales Executive

Primary Responsibility: To support the export sales generation in international customer, coordination of documentation, order processing, and market development in specified country for ceramic tiles and related products.

Reporting to: Export Manager

Required Skills:

• Good written and verbal English communication
• Basic computer knowledge (MS Excel, Email, ERP if any)
• Understanding of international customer handling (training provided)
• Strong follow-up and coordination skills
• Willingness to learn export procedures
• Detail-oriented and organized, Professional and polite communication style

Key Result Areas:

Internal:

• Assist in handling international inquiries from overseas buyers and distributors
• Prepare and share product details, catalogues, quotations, and price lists
• Coordinate with senior export managers for negotiations and follow-ups
• Maintain communication with customers through email, calls and video calls
• Identify new overseas buyers through online platforms and trade portals
• Also they have to travel international customer visit and convert sales

External:

• Support preparation of export orders, order confirmations and entry in CRM
• Coordinate with Operation teams for order execution
• Ensure timely communication with customers regarding dispatch schedules
• Follow up regarding sample process
• Prepare basic export sales MIS and follow-up reports
• Update seniors with daily/weekly progress

Evaluation Criteria:

Internal:Every Month and Every Quarter will evaluation of number of container sales as per target and also check number of customer repeated order

External: Customer feedback and customer satisfaction level

Primary Internal Interactions: Accounts and Operation Dept

Education Qualification: Any Graduate (BBA, BCom, BA, BSc preferred)

Work Experience: Fresher / Entry-level candidate

Working Hours: 9.30 AM- 6.00 PM

Location: Rajkot

Compensation & Benefits:

• Fixed salary + performance-based incentive
• Training in export documentation and procedures
• Career growth in export sales & international business