International Customer Service Representative
Firstsource
5 - 10 years
Mumbai
Posted: 28/02/2026
Job Description
About the Company
Looking to build your career in an International BPO? Heres your chance! We are hiring for a US Voice Process role based in Malad Mindspace, Mumbai.
About the Role
We are hiring for a US Voice Process role based in Malad Mindspace, Mumbai.
Responsibilities
- Handle inbound customer queries from US customers
- Deliver high-quality customer experience
- Resolve concerns effectively and professionally
- Maintain accuracy while documenting interactions
Qualifications
- HSC / Graduate Freshers can apply
- Minimum 6 months BPO experience preferred
Required Skills
- Excellent English communication skills (Mandatory)
- Comfortable working in Night Shifts
Preferred Skills
- Confidence and fluency in English
Pay range and compensation package
25k - 38k CTC
5 Days Working | 2 Rotational Week Off
Equal Opportunity Statement
If you are confident, fluent in English, and ready to work in an International Voice Process we want to connect with you!
Share your updated CV at: adnan.syed@firstsource.com
Immediate joiners preferred
#Hiring #BPOJobs #InternationalVoice #MumbaiJobs #CustomerService #MaladJobs #NightShift #FreshersWelcome #USProcess
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