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International Customer Service Representative

Firstsource

5 - 10 years

Mumbai

Posted: 28/02/2026

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Job Description

About the Company



Looking to build your career in an International BPO? Heres your chance! We are hiring for a US Voice Process role based in Malad Mindspace, Mumbai.



About the Role



We are hiring for a US Voice Process role based in Malad Mindspace, Mumbai.



Responsibilities



  • Handle inbound customer queries from US customers
  • Deliver high-quality customer experience
  • Resolve concerns effectively and professionally
  • Maintain accuracy while documenting interactions


Qualifications



  • HSC / Graduate Freshers can apply
  • Minimum 6 months BPO experience preferred


Required Skills



  • Excellent English communication skills (Mandatory)
  • Comfortable working in Night Shifts


Preferred Skills



  • Confidence and fluency in English


Pay range and compensation package



25k - 38k CTC

5 Days Working | 2 Rotational Week Off



Equal Opportunity Statement



If you are confident, fluent in English, and ready to work in an International Voice Process we want to connect with you!



Share your updated CV at: adnan.syed@firstsource.com


Immediate joiners preferred


#Hiring #BPOJobs #InternationalVoice #MumbaiJobs #CustomerService #MaladJobs #NightShift #FreshersWelcome #USProcess

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