International Customer Service Representative
Demographic HR Services
5 - 10 years
Gurugram
Posted: 20/03/2026
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Job Description
About the Company
We are hiring for an International Customer Support role under a semi-technical process.
About the Role
The role involves handling customer queries through voice, chat, or blended channels and providing troubleshooting support related to accounts, platform features, and service issues.
Responsibilities
- Handle international customer interactions
- Resolve account and technical-related queries
- Maintain accurate case documentation
- Ensure high-quality customer experience
Qualifications
- Experience in Customer Service (Voice / Chat / Blended)
- For chat experience, live chat experience is mandatory
- Strong communication skills
- Comfortable with rotational shifts
- Basic technical understanding preferred
Required Skills
- Strong communication skills
- Basic technical understanding preferred
Preferred Skills
- Experience in Customer Service (Voice / Chat / Blended)
- Live chat experience is mandatory for chat roles
Pay range and compensation package
Salary: Up to 5 LPA
Interested candidates can share their resume on WhatsApp: 8750557705 (No Calls)
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