Internal Firm Services - Business Continuity Management (BCM) - Associate
PWC
5 - 10 years
Bengaluru, Kolkata
Posted: 12/17/2024
Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Internal Firm Services - OtherManagement Level
AssociateJob Description & Summary
At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.Those in governance, risk, controls and compliance at PwC will be responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Job Description – BCM Associate
The Business Continuity Associate will play a pivotal role as a key member of the Business Continuity Management team, effectively contributing to the execution and oversight of comprehensive business continuity and disaster recovery programs.
Provide critical support to LoS/Competency/Platform/Practice/Project coordinators in the meticulous maintenance and enhancement of Business Continuity Plans, ensuring robust preparedness and resilience across all levels.
Support the proactive implementation and management of Incident and Crisis Management response strategies.
Assist in coordinating and scheduling Business Continuity Plan tests, drills, and exercises, ensuring thorough coverage across all regional AC locations and various Platforms, Practices, and Projects. Participate in, monitor, and follow up on drills and exercises conducted by other stakeholders, including Technology and Administration. Help moderate tabletop drills by taking on roles such as observer, evaluator, and facilitator, and assist in compiling comprehensive reports on the outcomes of these drills.
Support the Business Continuity induction, training, and awareness initiatives for ACs within the region, ensuring adequate preparedness and understanding across all stakeholders.
Assist in developing essential reports and metrics, and diligently monitor and provide comprehensive updates on various critical metrics identified within the Business Continuity Management program.
Actively moderate tabletop drills by assuming various roles such as observer, evaluator, and facilitator. And also, compile and share comprehensive reports on the outcomes of these drills.
Diligently follow up and ensure the timely completion of critical BCM tasks, including Business Impact Analysis, Function Handover, Training sessions, and Drills, by Lines of Service and Business Units within the specified timelines.
Provide on-call support during event or crisis management, which includes gathering necessary information during incidents, engaging the appropriate individuals as required, sending timely alerts and communications, and diligently tracking, monitoring, and reporting on the evolving situation.
Ensure the maintenance of up-to-date critical stakeholder contact lists and escalation matrices, guaranteeing accurate and reliable information for efficient communication and response during incidents or crises.
Manage administrative tasks related to the internal Business Continuity Management mailbox and group team chats, ensuring timely and organized communication within the team.
Preferred Experience/Skills
At least 3 years of professional experience in Business Continuity Planning, Crisis Response, and Disaster Recovery.
Hands on experience in using BCP tools to manage mass communication like Everbridge, and the entire Business Continuity Management (BCM) lifecycle like Fusion Framework Systems.
Strong proficiency in Excel, Word, PowerPoint
Certification
ISO 22301 or Equivalent
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Business Decisions, Business Performance Management, C-Level Presentations, Communication, Compliance Frameworks, Compliance Policies, Compliance Program Implementation, Compliance Review, Controls Testing, Corporate Governance, Emotional Regulation, Empathy, External Audit, Finance Target Operating Model, Finance Transformation, Financial Reporting, Fraud Detection, Fraud Prevention, Group Facilitation, Inclusion, Intellectual Curiosity, Internal Audit {+ 12 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
About Company
PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.
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