Job Summary
We are seeking a dedicated Product Specialist (T) with 4 to 6 years of experience to join our dynamic team. The ideal candidate will have expertise in IntelliMatch MS SQL Server and Intellisuite-Admin along with domain experience in Cards & Payments. This hybrid role offers the opportunity to work both remotely and on-site with a focus on day shifts. The candidate will play a crucial role in enhancing our product offerings and ensuring seamless operations.
Responsibilities
- Oversee the implementation and maintenance of IntelliMatch solutions to ensure optimal performance and reliability.
- Provide technical support and troubleshooting for IntelliMatch MS SQL Server and Intellisuite-Admin to resolve any issues promptly.
- Collaborate with cross-functional teams to gather and analyze requirements for Cards & Payments solutions.
- Develop and execute test plans to validate the functionality and performance of IntelliMatch and related systems.
- Monitor system performance and implement necessary optimizations to enhance efficiency and user experience.
- Create and maintain comprehensive documentation for system configurations processes and procedures.
- Conduct regular training sessions for team members and stakeholders to ensure proper usage and understanding of the systems.
- Lead the integration of new features and updates into existing IntelliMatch and Cards & Payments systems.
- Ensure compliance with industry standards and regulations in all technical implementations and operations.
- Provide insights and recommendations for continuous improvement of product offerings and processes.
- Collaborate with vendors and third-party service providers to ensure seamless integration and support.
- Participate in project planning and management activities to ensure timely delivery of solutions.
- Utilize MS SQL Server to manage and analyze large datasets ensuring data integrity and accuracy.
Qualifications
- Possess a strong understanding of IntelliMatch and its applications in financial services.
- Demonstrate proficiency in MS SQL Server for database management and analysis.
- Have experience with Intellisuite-Admin for system administration and configuration.
- Exhibit domain expertise in Cards & Payments understanding industry standards and best practices.
- Show excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Display strong communication skills to effectively collaborate with cross-functional teams and stakeholders.
- Be detail-oriented with a focus on accuracy and quality in all deliverables.
- Have the ability to work independently and manage multiple tasks in a hybrid work environment.
- Demonstrate a commitment to continuous learning and staying updated with the latest industry trends and technologies.
- Show experience in creating and maintaining technical documentation.
- Have a proactive approach to identifying and addressing potential issues before they impact operations.
- Exhibit strong project management skills to ensure timely and successful delivery of solutions.
- Be adaptable and flexible to changing priorities and requirements in a dynamic work environment.