Integrations Support Engineer Corporate Technology
TCS
5 - 7 years
Hyderabad
Posted: 21/10/2024
Job Description
Job Description
TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul.
The customer - LSEG (London Stock exchange group) is a leading global financial markets infrastructure and data group, also they are dedicated partners with a deep commitment to excellence, delivering value for their customers. They are leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. With them you get the level of influence and opportunity that you’d have at a startup, combined with the large-scale impact of working at a global company
LSEG is a global organization spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, this is a place where everyone can grow, develop, and fulfil your potential with purposeful careers.
Role Name: Integrations Support Engineer - Corporate Technology
Desired Experience Range: 4 years to 8 Years
Location of Requirement: Hyderabad
Tech Profile/Essential Skills
• Boomi. 3 years of hands-on experience for proficient support required.
• Informatica. 2 years of experience or framework knowledge for proficient support required.
• Matillion. 1 year of experience or framework knowledge for proficient support required.
• AWS / Data Lake / Data warehousing.
• DevOps – Terraform, CI/CD Pipeline / API.
• Knowledge in Coding language Python.
• System Engineer experience – Red hat/windows.
• 5 Years of experience in DevOps.
• 2 Years of experience on AWS cloud.
• Point of escalation in event of a major incident.
• Ability to provide Production support: 01-17 GMT, On-call outside support hours.
Preferred Skills
• Hands-On experience of working 5-7 Years on Windows/ Linux Servers, Cloud services(AWS/Azure/GCP).
• Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
• Strong troubleshooting skills on these platforms.
• Minimum knowledge and understanding of financial markets are desirable.
• Ability to work independently and in a team environment.
• Ability to communicate effectively in English with all levels of staff, both orally and written.
• Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
• Highly motivated, self-directed individual with a positive & pro-active attitude to work.
• Customer and service focused, with determination to meet their needs and expectations.
• Driven and committed to the goals and objectives of the team and organization.
Education and Professional Skills
• Professional qualification or equivalent.
• BS/MS degree in Computer Science, Software Engineering or STEM degree (Desirable).
• Solid English reading/writing capability required.
• Strong communication & art iculation skills.
• Curious about new technologies and tools, creative thinking and initiative taking.
• Relevant DevOps certifications will be beneficial.
• Agile related certifications preferable.
• Deep technical understanding of development and systems / platform engineering.
• Customer centricity.
• Strategic ability to define technical direction in the portfolio of products. including technical
strategies and plans and execution plans.
Detailed Responsibilities
• Collaborate with globally-based support colleagues to further investigate issues with Real-Time System software components in internal and external client environments.
• Apply and leverage knowledge and expertise of Real-Time System software components to provide thorough technical analysis and issue replications of complex issues.
• Work with development teams as needed to bring issues to resolution.
• Participate in Support case reviews.
• Contribute to product and internal documentation.
• Handle multiple complex issues in a challenging, dynamic technical environment.
• The team will either directly implement the technical change required or lead CT coordinated efforts where there are multiple capability dependencies.
• Ensuring correct tooling standards are being followed as well as automation of operational tasks.
• Supporting CT Compliance, Security Controls and Risk Management.
• Ensuring an acceptable level of IT operations performance and error risk in line with service level agreements (SLAs).
• Continuously review operating metrics and data to identify opportunities to improve.
• Must interact with global teams in time zones spanning UK, US, APAC areas.
• Engage in and improve the whole lifecycle of services - from inception and design, through to deployment, operation, and refinement.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
• Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
• Co-ordinate and work with DevOps Capability team to perform the Disaster recovery for the applications.
• Participate in Project related activities to meet operational needs.
• To ensure knowledge Articles of all supported systems are continually updated.
• To provide a high level of customer service, whilst working under pressure.
• To follow and adhere to established Incident Management, Change Management and Problem Management procedures.
Location
Hyderabad
Job Function
TECHNOLOGY
Role
Engineer
Job Id
329914
Desired Skills
Dell Boomi | Integration
Desired Candidate Profile
Qualifications : BACHELOR OF TECHNOLOGY
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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