Job Title: Inside Sales Representative

Location: Delhi (Kalkaji)

Job Type: Full-time

Key Responsibilities:

Support the Sales team in post-sales backend operations to ensure timely execution and delivery

Assist customers with after-sales services, including warranty support, care pack activation, and issue resolution

Coordinate and negotiate with vendors to obtain competitive pricing and product availability as required by the Sales team

Ensure timely loading and management of care packs for sold items so that warranties can be easily claimed by customers

Maintain accurate records of sales transactions, customer communications, and vendor quotations

Act as a reliable operational link between Sales, Vendors, and Customers to avoid any delays in the order-to-delivery lifecycle

Generate and share regular reports on post-sales activities, vendor status, and customer support metrics

Handle follow-ups on deliveries, service requests, and escalate issues when necessary to ensure resolution

Ensure all backend activities align with company policies and customer expectations.

Requirements:

Graduate in any discipline

Strong communication skills (verbal and written)

Positive attitude with a willingness to learn and grow.

Inside Sales Representative