Inside Sales Manager

Job Title: Inside Sales Manager Travel

Location: Patna (Office-based)

Experience: 3 to 8 Years (Inside Sales / Travel Sales / Telesales Leadership)

Salary: Up to 40,000 per month + performance-based incentives

About the Role

We are looking for an Inside Sales Manager (Travel) to lead, train, and drive performance of our inside sales team. The ideal candidate has hands-on experience in selling holiday packages , managing targets, and converting leads over calls and WhatsApp while ensuring consistent follow-ups and closures.

Key Responsibilities

Sales & Revenue

Drive sales for holiday and tour packages through inbound and outbound leads

Personally handle high-value or complex customer closures when required

Monitor daily/weekly/monthly sales targets and ensure team achievement

Team Management

Manage, mentor, and motivate inside sales executives

Conduct daily huddles, call reviews, and performance tracking

Train new hires on product knowledge, sales pitch, objection handling, and CRM usage

Customer Handling

Ensure excellent customer experience from first call to booking confirmation

Guide team on understanding customer needs (budget, destination, dates) and pitching suitable packages

Oversee follow-ups on WhatsApp/email to maximize conversions

Process & Reporting

Maintain and review CRM/Excel data for leads, follow-ups, and closures

Share daily sales reports, conversion ratios, and pipeline status with management

Improve sales scripts, processes, and follow-up strategies

Required Skills & Qualifications

38 years of experience in Inside Sales / Travel Sales / Holiday Packages

Strong Hindi communication skills (English proficiency is a plus)

Proven track record of achieving and exceeding sales targets

Strong objection-handling and negotiation skills

Comfortable with high calling volume and fast-paced sales environment

Proficient in WhatsApp, email, Excel, and CRM systems

Preferred Background

Experience with travel agencies, OTAs, holiday package sales, or destination sales

Prior experience in domestic or international holiday sales

Exposure to performance-driven incentive structures