Inside Sales Executive

Location: Ghatkopar (East), Mumbai

Salary: Up to 55,000 CTC (based on experience)

About the Role

We are looking for an energetic and organized Inside Sales Coordinator to support our growing business. This role is ideal for someone who enjoys interacting with customers, coordinating with multiple teams, and being at the center of sales operations.

As part of a lean and growing organisation, you will get exposure to different aspects of the business and play a key role in ensuring smooth customer experience.

• Be the first point of contact for customer inquiries via phone, email, and other channels.
• Support the sales team by preparing quotations, proposals, presentations, and documentation.
• Coordinate orders end-to-end from inquiry and order confirmation to delivery.
• Customer relationship management
• Cross Selling and Up Selling to existing customers.
• Maintain and update customer inquiries, quotations, and sales records.
• Work closely with stores, logistics, and service teams to ensure timely dispatch and delivery.
• Follow up on sales leads, quotations, and pending orders.
• Build strong relationships with customers through clear and prompt communication.

• Strong communication and interpersonal skills
• Good organizational and multitasking ability
• Customer-focused mindset with problem-solving skills
• Comfortable working in a fast-paced and collaborative environment
• Basic proficiency in MS Office (Excel, Word, PowerPoint)

• Work in a growing company with exposure to multiple industries
• Opportunity to learn sales, operations, and customer management
• Dynamic role with no single-dimensional work
• Be part of a young, fast-moving team

Reporting to: Directors