Inside Sales Executive
TIGI HR
2 - 5 years
Mumbai
Posted: 08/01/2026
Getting a referral is 5x more effective than applying directly
Job Description
Key Responsibilities:
- Lead Engagement & Conversion: Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.
- Upsell & Cross-Sell: Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets
- Product Mastery : Develop deep knowledge of pedagogy, outcomes, and succes stories to deliver confident, consultative pitches.
- Pipeline Management: Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting
- Customer Experience: Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed
- Market Feedback Loop: Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys
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