Inside Sales Associate

PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitates cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk.

Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys.

Be a part of lasting innovation - create new products, new processes and new standards. Join us to help us shape the future of payments.

Position Summary:

We are seeking a passionate and driven Inside Sales Specialist to join our vibrant team. In this role, you will be the frontline champion, managing and nurturing inbound leads from various channels. Your proactive approach will engage potential customers in meaningful conversations and ensure smooth conversion processes. If youre detail-oriented, enjoy direct customer interaction, and are excited about the payments industry, we want to hear from you.

What will you work on?

Lead Management: Take charge of inbound leads from diverse channels, including website

inquiries, phone calls, emails, and live chats.

Engagement: Respond promptly to all inquiries and follow up effectively to guide prospects

through the sales journey.

Needs Assessment: Conduct thorough assessments to understand potential customers needs and

tailor solutions that resonate.

Collaboration: Work closely with our marketing team to provide valuable feedback on lead quality

and campaign effectiveness.

CRM Mastery: Maintain accurate records of all interactions and sales activities in our CRM system,

ensuring data integrity.

Performance Monitoring: Track and report on key sales metrics related to lead conversion and

pipeline management.

Continuous Improvement: Share insights and recommendations to enhance lead generation

strategies based on customer feedback and market trends.

Relationship Building: Foster strong relationships with potential customers and internal

stakeholders to ensure alignment and support throughout the sales process.

Required Qualifications:

Masters / bachelors degree in business administration, Marketing, or a related field is preferred.

1-2 years of relevant experience in inside sales or a related field.

Strong organisational skills with the ability to manage and prioritize tasks effectively.

Excellent interpersonal skills with a knack for engaging customers over the phone and via email.

Ability to work collaboratively across teams and influence stakeholders to achieve sales goals.

Analytical mindset with a focus on metrics-driven decision-making and continuous feedback.

Interested? Please share your updated resume along with your current and expected compensation and your current location to myhr@payglocal.in.