Infrastructure Service Delivery Manager

HCLTech || IT Infrastructure Service Delivery Manager

Experience - 15 Years or above.

Work Model - 24*7 Rotational Shift Environment

Location - HCLTech Lucknow, Uttar Pradesh (on-site)

We are seeking an experienced IT Infrastructure Service Delivery Manager to lead enterprise infrastructure operations and ensure reliable service delivery across multiple technology towers.

This role is ideal for professionals who have progressed through core infrastructure or operations roles and now lead service delivery within enterprise infrastructure environments, combining technical expertise with operational leadership.

Core Experience & Skills Required-

Proven experience managing enterprise infrastructure service towers, including Data Center Infrastructure, Network Infrastructure, VMware / Virtualization Platforms, Enterprise Storage & Backup, and Workplace / End-User Technology Services

Strong background in IT Infrastructure Operations within managed services or large enterprise environments

Experience with financial oversight including Budgeting and P&L awareness

working knowledge of ITSM practices aligned with ITIL frameworks.

Exposure to service delivery governance, operational performance management, and SLA-driven environments

Exposure to Cloud Infrastructure environments.

Role Fit

Ideal for professionals with a strong infrastructure operations background, overseeing enterprise technology towers and driving reliable, high-performing infrastructure services.

Interested candidates may apply via LinkedIn or share their updated resume at : anjali-m@hcltech.com

Subject line Application - IT Infrastructure Service Delivery Manager | Lucknow.

Please include details on total experience, current role, infrastructure service delivery experience, current & expected CTC, notice period, and current location in your email.