Infrastructure Lead
Cosette Network Pvt Ltd
5 - 10 years
Jaipur
Posted: 30/12/2025
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Job Description
Role- Lead Command Center
Location- Jaipur
Work Mode- 5.5 Days Work from Office
Key Skills
- Observability tools (APM, Grafana)
- IT infrastructure & ITIL processes
- Incident, problem & SLA management
- Strong leadership, communication & RCA skills
Experience
- 5+ years in IT operations / Command Centre
- 24x7 incident & troubleshooting experience (BFSI preferred)
- Cloud & hybrid monitoring (AWS preferred)
KPIs
- Application uptime improvement
- Reduced MTTD & MTTR
- SLA adherence
- Fewer recurring incidents
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