Infrastructure Head
Sutherland
5 - 10 years
Hyderabad
Posted: 16/06/2025
Job Description
Job Description
Key Responsibilities:
Architecture & Design:Design, architect, and implement VMware virtualization solutions for on-premise data centers in line with banking industry requirements.Lead the design and implementation of AWS and Azure cloud infrastructures, ensuring they meet the specific security and compliance needs of banking operations.Architect and manage hybrid cloud environments that integrate on-premises and cloud systems while adhering to banking regulatory frameworks.Ensure robust network security architectures, integrating firewalls, VPNs, IDS/IPS, and other network security solutions tailored for financial institutions.
Cloud & Network Operations:Oversee daily operations of cloud platforms (AWS, Azure) and on-premise VMware environments within the context of banking services.Manage, monitor, and troubleshoot network infrastructure, ensuring compliance with banking regulations such as PCI DSS, SOX, and FFIEC guidelines.Ensure the performance, availability, and capacity planning of all systems, optimizing for banking workloads and transaction processing systems.Implement and manage DevOps pipelines to support continuous delivery and integration efforts for cloud-based banking applications.Team Leadership & Management:Lead and mentor a team of engineers, ensuring strong alignment with banking operational goals and technical objectives.Assign tasks and manage team performance in VMware, cloud, network, and security operations, focusing on banking system reliability and uptime.Provide technical leadership in resolving complex operational issues and outages, ensuring minimal downtime and regulatory compliance.Security & Compliance:Develop and enforce network security strategies, ensuring compliance with banking security standards and Zero Trust architecture principles.Conduct security audits and implement measures to safeguard sensitive financial data against vulnerabilities and breaches.Ensure compliance with industry regulations including PCI DSS, GDPR, SOX, and other banking-related mandates.Innovation & Optimization:Continuously improve systems to enhance reliability, scalability, and security within the framework of banking sector requirements.Drive cost optimizations in cloud infrastructure through FinOps best practices, particularly within the constraints of banking budgets.Stay updated with industry trends, emerging technologies, and best practices in cloud computing, networking, and security for the financial sector.Required Qualifications:Experience:10+ years of experience in IT infrastructure with significant hands-on experience in VMware, AWS, Azure, and network security within the banking industry.Proven experience in team management, leading operations in banking or financial services environments.Deep understanding of networking protocols (TCP/IP, DNS, DHCP, etc.) and network infrastructure (routers, switches, firewalls) in banking networks.Strong experience in security architecture: firewalls, IDS/IPS, SIEM, IAM, VPN, and network segmentation within the financial industry.Technical Skills:Expertise in VMware vSphere, vCenter, and related virtualization technologies used in banking.Deep knowledge of AWS and Azure cloud services (e.g., EC2, S3, VPC, Azure VM, Azure Networking) and their financial services-specific offerings.Proficiency in network administration (Cisco, Palo Alto, Juniper, or equivalent) and network troubleshooting in financial networks.Strong command over cloud-native security tools and zero-trust architecture, with a focus on banking data protection.Experience with automation tools and Infrastructure as Code (Terraform, CloudFormation, or similar).Industry Experience:Banking industry experience is a must, with a deep understanding of banking operations, transaction systems, security, and compliance.Hands-on experience in dealing with banking-specific regulations such as PCI DSS, SOX, GDPR, FFIEC, and NIST.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Company
Sutherland is a global digital transformation and business process outsourcing (BPO) firm, founded in 1986 and headquartered in Rochester, New York. With a workforce of over 40,000 professionals across more than 60 delivery centers worldwide, Sutherland combines advanced technologies—like AI, automation, analytics, and cloud engineering—with process excellence to streamline operations and improve customer experiences. They offer a comprehensive “as-a-service” suite including digital CX, contact center, back-office outsourcing (finance, HR, healthcare, insurance), and specialized industry solutions for sectors such as banking, telecom, retail, and logistics. Sutherland emphasizes measurable outcomes and performance-based contracts, partnering with Fortune 500 clients to deliver scalable digital solutions, secure remote platforms like Sutherland Anywhere®, and proprietary AI tools that empower data-driven decisions, efficiency, and innovation.
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