Infrastructure Engineer – Windows / OpenShift / Backup

Infrastructure Engineer Windows / OpenShift / Backup

Technology Global Capability Center (GCC)

Role Details

• Position: Infrastructure Engineer Windows / OpenShift / Backup
• Reports To: DSI BEO Lead
• Supervisory Role: No

1. Purpose of the Role

The Server Specialist in Industrial IT operates in a high-tech environment as part of a dynamic team, focusing on the development and maintenance of a stable and secure server infrastructure. The role involves close collaboration with developers to drive continuous improvement and leverage technologies such as Windows Server (20162025), Linux RedHat, and OpenShift for GPU and AI workloads.

The server landscape consists of approximately 3,000 servers, many virtualized or clustered, supported by redundant backup and storage systems across multiple data centers and managed by a specialized team.

2. Key Responsibilities

Request & Incident Management

• Handle OpenShift, backup/restore, and Windows-related requests
• Act as a specialist in resolving incidents to minimize downtime and disruption
• Execute service requests promptly and efficiently

Infrastructure Management

• Manage OpenShift, Windows clusters, and backup systems including updates, configurations, and installations
• Monitor service quality to ensure optimal performance and reliability
• Collaborate on DR, security, continuity, growth, and renewal of server infrastructure

Project Work & Continuous Improvement

• Participate in project work, including architecture design and technical investigations
• Proactively identify infrastructure improvements through automation and innovation

Collaboration & Communication

• Maintain frequent interaction with developers, IT representatives (IBOs), server owners, and production contacts
• Align infrastructure solutions with business needs through effective stakeholder communication

3. Competencies

3.1 Behavioral Competencies

• Stakeholder Orientation Proficient
• Results Orientation Proficient
• Courage to Challenge Intermediate
• Inspire Trust Intermediate
• Learning and Development Intermediate
• Teamwork Advanced
• Strategic Thinking Proficient
• Innovation Proficient
• Change Management Intermediate
• Decision Making Proficient

3.2 Technical Competencies

• Knowledge of OpenShift, Azure DevOps, Linux, and custom tools (e.g., RAID)
• Knowledge of Rubrik, Veeam, Windows, Hyper-V, and hardware tools including:
• Hyper-V tools
• VMM
• WSFC
• SCOM
• OneView

4. Requirements

Education

• Bachelors degree in Computer Science, Information Technology, or a related field

Experience

• 5 years of experience in a technical role such as:
• System Engineering
• IT Operations
• Infrastructure Management

5. Minimal Skillset Competencies

• Senior-level infrastructure expertise
• Proficiency in PowerShell with strong learning agility
• Detail-oriented and reliable execution
• Long-term commitment mindset
• Advanced English (written and spoken)
• Strong collaboration and teamwork skills
• Availability for on-call duties and incident support outside regular hours