Infrastructure Engineer – Windows / OpenShift / Backup

Infrastructure Engineer Windows / OpenShift / Backup

Technology Global Capability Center (GCC)

Role Details

• Position: Infrastructure Engineer Windows / OpenShift / Backup
• Reports To: DSI BEO Lead
• Supervisory Role: No

1. Purpose of the Role

The Server Specialist in Industrial IT operates in a high-tech environment as part of a dynamic team, focusing on the development and maintenance of a stable and secure server infrastructure . The role involves close collaboration with developers to drive continuous improvement and leverage technologies such as Windows Server (20162025) , Linux RedHat , and OpenShift for GPU and AI workloads .

The server landscape consists of approximately 3,000 servers , many virtualized or clustered, supported by redundant backup and storage systems across multiple data centers and managed by a specialized team.

2. Key Responsibilities

Request & Incident Management

• Handle OpenShift, backup/restore, and Windows-related requests
• Act as a specialist in resolving incidents to minimize downtime and disruption
• Execute service requests promptly and efficiently

Infrastructure Management

• Manage OpenShift , Windows clusters , and backup systems including updates, configurations, and installations
• Monitor service quality to ensure optimal performance and reliability
• Collaborate on DR, security, continuity, growth, and renewal of server infrastructure

Project Work & Continuous Improvement

• Participate in project work, including architecture design and technical investigations
• Proactively identify infrastructure improvements through automation and innovation

Collaboration & Communication

• Maintain frequent interaction with developers, IT representatives (IBOs), server owners, and production contacts
• Align infrastructure solutions with business needs through effective stakeholder communication

3. Competencies

3.1 Behavioral Competencies

• Stakeholder Orientation Proficient
• Results Orientation Proficient
• Courage to Challenge Intermediate
• Inspire Trust Intermediate
• Learning and Development Intermediate
• Teamwork Advanced
• Strategic Thinking Proficient
• Innovation Proficient
• Change Management Intermediate
• Decision Making Proficient

3.2 Technical Competencies

• Knowledge of OpenShift, Azure DevOps, Linux , and custom tools (e.g., RAID)
• Knowledge of Rubrik, Veeam, Windows, Hyper-V , and hardware tools including:
• Hyper-V tools
• VMM
• WSFC
• SCOM
• OneView

4. Requirements

Education

• Bachelors degree in Computer Science, Information Technology, or a related field

Experience

• 5 years of experience in a technical role such as:
• System Engineering
• IT Operations
• Infrastructure Management

5. Minimal Skillset Competencies

• Senior-level infrastructure expertise
• Proficiency in PowerShell with strong learning agility
• Detail-oriented and reliable execution
• Long-term commitment mindset
• Advanced English (written and spoken)
• Strong collaboration and teamwork skills
• Availability for on-call duties and incident support outside regular hours