Infrastructure Engineer
Lenovo
8 - 10 years
Bengaluru
Posted: 14/12/2025
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Job Description
Hiring: Infra Engineer (Linux/Windows Incident & Event Management)
Location: Bangalore
Shift: 247 Rotational
Function: Lenovo SAP Managed Services
Role Overview
We are looking for an Infra Engineer to proactively monitor and manage infrastructure-level alerts and incidents, ensuring high availability and performance of SAP landscapes hosted on Azure and AWS.
Key Responsibilities
- Monitor infrastructure alerts (CPU, memory, disk, network) using Azure Monitor, AWS CloudWatch, and Zabbix .
- Validate, troubleshoot, and escalate critical alerts to SMEs within defined SLAs .
- Perform OS-level troubleshooting and service restarts for Windows & Linux (SLES/RHEL) servers.
- Coordinate with Cloud/Platform teams for VM restoration, scaling, and resource optimization .
- Review logs, identify anomalies, and support incident investigations.
- Execute patching and OS updates as per maintenance schedules.
- Maintain configuration, capacity, and availability dashboards.
- Contribute to DR drills , post-incident reviews, and RCA preparation.
Core Technical Skills
- Windows & Linux Server Administration (SLES/RHEL)
- Azure : VMs, Storage, Load Balancers, NSGs
- AWS : EC2, S3, VPC, Route 53
- Monitoring tools: CloudWatch, Azure Monitor, Zabbix
- Automation using Bash / PowerShell
Preferred Certifications
- Microsoft AZ-104
- AWS SysOps Administrator Associate
Experience & Competencies
- 38 years of experience in infrastructure support within a managed services environment
- Strong collaboration with Basis, DB, and Cloud teams
- Customer-first mindset with a focus on minimizing infra-related downtime
Key Performance Indicators
- Infrastructure uptime
- Alert response & resolution time
- Change success rate
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