Infrastructure Engineer III Video & Voice Engineer
JP Morgan
2 - 5 years
Hyderabad
Posted: 12/6/2024
Job Description
There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Engineering team, you will have the opportunity to work in a dynamic and inclusive environment. This role offers the chance to contribute to the development and maintenance of our robust infrastructure systems. We value professionalism and open communication, and we encourage a collaborative approach to problem-solving. This position is integral to our team, and we are committed to ensuring it is free from bias, providing equal opportunities for all.
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
- Resolves most nuances and determines appropriate escalation path
- Executes conventional approaches to build or break down technical problems
- Drives the daily activities supporting the standard capacity process applications
- Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Considers upstream/downstream data and systems or technical implications
- Is accountable for making significant decisions for a project consisting of multiple.
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Possess formal training or certification in software engineering concepts and 3+ years of applied experience.
- Accumulate 7+ years in IT, focusing on video conferencing technologies like Telepresence, Call Manager, Cisco Unity, Contact Express, and Zoom.
- Demonstrate strong expertise in Video/Voice/Audio/Web Conference Solutions, including Cisco Call Manager, Zoom, Adobe Connect, and Cisco WebEx.
- Exhibit in-depth understanding of Voice/Video/Unified Communications Product Line.
- Experience in creating, reviewing, and managing technical and process documentation.
- Translate technical and non-technical lexicon, bridging technical resources and non-technical stakeholders.
- Proficient in at least one programming language, including Python.
- Utilize Incident/Problem Management systems like ServiceNow and Remedy.
- Communicate effectively with team and stakeholders for strategic alignment.
- Possess knowledge of enterprise computing and server infrastructure, including Virtual Machines and SQL Databases.
- BTech / BSC / BCA / MCA/ bachelor’s degree or equivalent experience. Bachelor’s degree or equivalent experience
About Company
JP Morgan Chase & Co. is one of the world's largest and most prestigious financial institutions, headquartered in New York City. It operates in over 100 countries, providing a wide range of financial services including investment banking, asset management, commercial banking, and wealth management.The company serves corporations, governments, institutions, and individual clients, offering expertise in areas such as mergers and acquisitions (M&A), securities trading, and credit management. Known for its global reach and financial strength, JP Morgan is a leader in innovation and sustainability within the banking industry.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).