Job Summary
We are seeking an experienced Infra. Technology Specialist with 6 to 10 years of experience to join our team. The ideal candidate will have expertise in Moogsoft / Moogsoft Tools Admin and experience in the Provider domain. Experience in the Payer domain is a plus. This is a hybrid role with rotational shifts and no travel required.
Responsibilities
Lead the implementation and maintenance of Moogsoft solutions to ensure optimal performance and reliability.Oversee the monitoring and management of infrastructure to identify and resolve issues proactively.Provide technical support and troubleshooting for Moogsoft-related incidents and problems.Collaborate with cross-functional teams to integrate Moogsoft with other IT systems and tools.Develop and maintain documentation for Moogsoft configurations processes and procedures.Conduct regular performance assessments and tuning of Moogsoft to ensure system efficiency.Implement best practices for infrastructure management and monitoring within the Provider domain.Ensure compliance with industry standards and regulations in all infrastructure activities.Participate in the design and implementation of disaster recovery and business continuity plans.Train and mentor junior team members on Moogsoft and infrastructure management techniques.Stay updated with the latest trends and advancements in Moogsoft and infrastructure technology.Contribute to continuous improvement initiatives to enhance infrastructure performance and reliability.Support rotational shifts to provide 24/7 coverage for infrastructure monitoring and support.
Qualifications
Possess strong expertise in Moogsoft with hands-on experience in implementation and support.Have extensive experience in the Provider domain with a deep understanding of its infrastructure needs.Experience in the Payer domain is a plus adding value to the role.Demonstrate excellent problem-solving and troubleshooting skills.Exhibit strong communication and collaboration abilities.Show proficiency in documenting technical processes and procedures.Display a commitment to staying current with industry trends and best practices.Be adaptable to rotational shifts and a hybrid work model.Possess a proactive approach to identifying and resolving infrastructure issues.Have a strong focus on delivering high-quality reliable infrastructure solutions.Show dedication to mentoring and developing junior team members.Demonstrate the ability to work effectively in a fast-paced dynamic environment.Exhibit a strong understanding of compliance and regulatory requirements in the Provider domain.
Certifications Required
Moogsoft Certified Professional ITIL Foundation Certification
