Infra Tech Support Practitioner
Accenture
2 - 5 years
Kolkata
Posted: 02/08/2025
Job Description
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Kubernetes
Good to have skills : Dynatrace APM, GCP Dataflow, GitLab CI/CD
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Primary skill - GKE (Google Kubernetes Engine),Linux,GCP Secondary skill - GitLab,ArgoCD,Helm,DYNATRACE Key responsibilities: - Monitor and support all installed systems and infrastructure - Optimize and troubleshoot Kubernetes environments for performance and reliability. - Re-creation, analysis, troubleshooting and diagnosis of incidents. - DevOps enablement and support. - Provide technical guidance and support for GKE-related projects. - Collaborate with development and operations teams to ensure seamless deployment and scaling of applications. Technical experience: - 2+ years of experience with Kubernetes and container orchestration. - Strong expertise in Google Kubernetes Engine (GKE) and GCP - Experience with CI/CD pipelines and DevOps practices. - Hands-on experience with installing, troubleshooting Kubernetes platforms. - Experience with Helm or any other templating tools. - Experience with Gitlab and ArgoCD or similar tools. - Experience with monitoring, logging tools preferably Prometheus, Grafana, Splunk, Loki or DYNATRACE. Professional attributes: - Good in verbal, written communication and presentation; interacting with clients at varying levels. - Good team player. - Implementing best practices for container orchestration and management.15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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