Infra Tech Support Practitioner

Accenture

5 - 7 years

Jaipur

Posted: 19/03/2025

Job Description

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Network Infrastructures
Good to have skills : Microsoft Azure IaaS
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Key Responsibilities The Cloud Network specialist is experienced in single or multi-cloud network in designing, implementing, and troubleshooting the multi region cloud network especially Azure. A: 5-7 years of relevant experience in networking domain in design, implementation, troubleshooting, monitoring, management of on-Prem and Cloud IAAS including routing , Azure networking, Network security, load balancer and various network monitoring tools B: Should be able to play the SME/L3 role to resolve complex network issues C: Experienced in designing the firewall’s highly available architecture, especially Palo Alto, ASA Technical Experience A: Experienced in Azure public cloud network technologies like VPN, Azure Express route, VNETs, NSGs B: Strong knowledge of network security technologies like - Palo Alto, F5 LBs, LTMs C: Experienced in designing the firewall’s highly available architecture, especially Palo Alto, Implementation and troubleshooting exposure. D: Strong BGP Routing and switching, IPSEC VPN Technologies skills with very strong hold of - Arista 7k, Cisco 9k, ASRs and CSRs E: Strong knowledge of Aviatrix deployment, design best practices in single or multi-cloud environment. F: Good to have Dev Ops skillsets Professional Attributes A: A process-oriented individual, with strong interpersonal skills, who has the flexibility to thrive in a fast-paced, dynamic organization B: Able to lead the discussion and front end during the complex discussion. C: Must be able to work a flexible schedule, including overtime and after-hours

15 years full time education

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About Company

Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.

Services you might be interested in

One-Shot Campaign

Reach out to ideal employees in one shot!

The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).