Infra Tech Support Practitioner
Accenture
3 - 5 years
Noida
Posted: 9/9/2024
Job Description
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Cloud Infrastructure
Good to have skills : AWS Administration, Google Cloud Platform Administration
Minimum 3 year(s) of experience is required
Educational Qualification : Bachelors degree
Summary: As an Infra Tech Support Practitioner with a primary skill in Cloud Infrastructure, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving hardware/software issues, implementing technology at the operating system-level, and providing support for configured services running on various platforms. Roles & Responsibilities: - Provide L1 and L2/basic and intermediate level troubleshooting for hardware/software issues. - Implement technology at the operating system-level across all server and network areas. - Provide ongoing technical support and maintenance of production and development systems and software products. - Provide support for configured services running on various platforms. Professional & Technical Skills: - Primary Skill: Cloud Infrastructure - Good To Have Skills: AWS Administration, Google Cloud Platform Administration - Experience in troubleshooting and resolving hardware/software issues. - Experience in implementing technology at the operating system-level across all server and network areas. - Experience in providing ongoing technical support and maintenance of production and development systems and software products. - Experience in providing support for configured services running on various platforms. Additional Information: - The candidate should have a minimum of 3 years of experience in Cloud Infrastructure. - The JOB FAMILY GROUP is Information Technology Operations. - This position is based at our Noida office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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