Infra Tech Support Practitioner
Accenture
3 - 5 years
Hyderabad
Posted: 9/9/2024
Job Description
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Red Hat OS Administration
Good to have skills : Linux
Minimum 3 year(s) of experience is required
Educational Qualification : 1 Any Bachelor Degree 2 Linux related Certifications
Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will work with various platforms and vendors to implement technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Provide ongoing technical support and maintenance for production and development systems and software products. - Work with various platforms and vendors to implement technology at the operating system-level. - Troubleshoot hardware/software issues at L1 and L2 levels. - Collaborate with team members to provide solutions to work-related problems. - Assist in the configuration and setup of services running on different platforms. Professional & Technical Skills: - Must To Have Skills: Proficiency in Red Hat OS Administration. - Good To Have Skills: Experience with Linux. - Strong understanding of system administration for Red Hat OS. - Knowledge of Linux operating systems and their administration. - Experience in troubleshooting hardware and software issues. - Familiarity with configuring and setting up services on different platforms. Additional Information: - The candidate should have a minimum of 3 years of experience in Red Hat OS Administration. - This position is based at our Hyderabad office. - A 1 Any Bachelor Degree is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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