Infra Tech Support Practitioner

Accenture

4 - 6 years

Gurugram

Posted: 11/05/2025

Job Description

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft SQL Server Administration
Good to have skills : Microsoft Azure PaaS, Microsoft Azure DevOps
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

"Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: -Must Have Skills - Minimum 4-6 years of experience as Database Administrator with experience in Azure Environments. - Well versed with Azure SQL administrative tasks: performance tuning, Query Optimization, using Performance Monitor, SQL Profiler, and other related troubleshooting tools. - Good understanding on query structure, collation, and indexing Azure SQL PaaS configuration & optimization - Knowledge on Azure Transparent Data Encryption - Worked in 24x7 environment - Experience with PowerShell scripting and automation (with Ansible/Terraform). Professional & Technical Skills: - Good to have basic knowledge of Cloud Architecture - Good to have prior knowledge on scripting language like Powershell. - Good to have comprehensive knowledge on Agile Methodology and Azure DevOps - Experience with the T-SQL programming model, including stored procedures, functions, views, and Triggers. Educational Qualification Btech or equivalent Additional Information: Should be comfortable working in 24x7 regime with on-call support"

15 years full time education

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About Company

Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.

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