Infra Tech Support Practitioner
Accenture
2 - 5 years
Gurugram
Posted: 9/9/2024
Job Description
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Splunk Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Graduate fulltime degree
Summary: As a Splunk Administrator, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Key Responsibilities: - - Multi-Site Clustering (both Search heads & indexers stack) with replication strategies - Indexes management - Summary Indexes/DM Acceleration/Scheduled searches - Maintain Jobs & their performance - Splunk Install/Upgrade - Create & Develop Monitoring Jobs for alerts - Troubleshoot issues/error via different logs - SPL (tune real-time searches) - DMC, DB Connect exposure & knowledge - Maintain & develop documents (SOPs) of the whole platform Technical Experience: - - Experience of working with YAML/Ansible for automation - Strong Architecture knowledge (distributed search/index lifecycle/cluster bundle/manage apps/rolling operation/buckets management) - Comfortable working with UNIX Platform - Basic Networking Skills - Azure DevOps/CICD pipelines for code deploy - Experience of working into Azure Cloud environment - Strong skills into core Splunk Enterprise Administration (Admin certified-preferable) Professional Attributes:- - An individual should have a proven experience of at least 3.5 years as a Splunk administrator. - Hold great ability to understand the business requirements and converting them into solution designs, - Should be quality oriented, - Committed to deliver, pragmatic and solution oriented, and most importantly a team player and with great communication skills. Educational Qualifications: - - Graduate/full time degree Additional Information:- - To support 24*7 environment with rotational shifts
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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